Our terms and conditions in short

Our terms and conditions set out how Transtoyou works and what you can expect. Here is a plain summary of the key points. The full terms are the ones that apply, and you can read them in full at any time.

The key points

• Transtoyou is for adults aged 18 and over, ordering for themselves only.
• Medical decisions are made by independent licensed doctors.
• Transtoyou is a platform, not a pharmacy, and accredited pharmacies dispense.
• Prices include VAT and shipping, shown at checkout.
• Prescription medicines cannot be returned, for safety reasons.

Read the full terms

The complete text is on our terms and conditions page, and refunds are covered in our return and refund policy.

Common questions

Where do I find the privacy details?

In our privacy policy. See also how we protect your data.