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This sets how prices are displayed. You'll be able to pay in this currency at checkout.
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Delivery & Availability Guide
Understanding country-specific regulations and product availability for your orders.
10Countries
24hFast Delivery
Available
Products that can be shipped to your selected country without restrictions.
Not Available
Products with shipping restrictions due to local regulations.
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Verifying product availability for your country.
Important Information
Changing your country may affect product availability in your cart
Medical products are subject to country-specific regulations
Delivery times may vary based on your location
Frequently Asked Questions
Why are some products not available in my country?
Medical products are regulated differently in each country. Some products may require specific licenses or may not meet local regulatory requirements.
Can I change my delivery country after placing an order?
Once an order is placed, the delivery country cannot be changed. Please ensure you select the correct country before checkout.
How do I know if a product is available for my country?
Select your delivery country first. Products will show availability status with green checkmarks for available items and red crosses for restricted items.
Transform Box
One box, endless possibilities
Our Transform Box is a complete starter package designed to support you on your healthcare journey. It includes the essential products, guidance, and optional follow-up support you need to begin your treatment with confidence.
Delivered directly to your home, the Transform Box combines convenience with expert-approved solutions, helping you take the first step toward lasting change.
Complete starter package
Essential products included
Expert guidance provided
Optional follow-up support
Discreet home delivery
Prescription Included
Everything you need, hassle-free
Your treatment includes everything, from your online consultation to delivery at your door. One simple price, no surprises, no hidden costs, no extra steps.
Our licensed doctors review your health questionnaire and issue your prescription if medically appropriate. Your order is then processed and delivered discreetly to you, all included in one transparent, all-in-one price.
All-inclusive price
Doctor's review
Prescription included
Free & discreet delivery
Video Consultation & Prescription
Specialist care included in the price
Before you can receive this product, you will first have a secure video consultation with a doctor who is experienced in transgender healthcare.
During this consultation, the doctor will review your medical history and personal needs. If the treatment is considered safe and suitable for you, a prescription will be issued immediately.
Your order will then be processed and delivered to you without any extra steps or hidden costs.
Video consultation with a transgender care doctor
Prescription included in the price
Personalised and safe medical review
No hidden fees
Immediate prescription and order processing after approval
Transgender Care
Specialized transgender healthcare
Our experienced medical team provides safe, confidential and personalized transgender healthcare. Every treatment plan is tailored to your individual needs and goals.
Your care journey
1
Initial consultation
A comprehensive discussion with a gender specialist about your goals, medical history and expectations.
2
Personalized treatment plan
Your doctor creates a treatment plan specifically tailored to your needs, including medication type and dosage.
3
Prescription & treatment
If medically appropriate, your prescription is issued and your medication is delivered discreetly to your door.
4
Ongoing support
Regular follow-up consultations to monitor your progress and adjust your treatment as needed.
Why choose our transgender care
Experienced gender specialists
Fully confidential care
Personalized treatment plans
Inclusive & respectful approach
Safe & Confidential
All consultations are protected by doctor-patient confidentiality. Your personal and medical information is encrypted and will never be shared without your explicit consent.
Our transgender care services are available across Europe and the UK. Book a consultation to start your journey.
ID Check
Identity verification for your safety
In some cases, Transtoyou is required by law to verify your identity before we can process your order. This step mainly applies when ordering prescription medication or when you book a consultation with one of our doctors.
The process is simple and secure:
1
Upload ID
Upload a photo of your ID document (passport, driver's license, or national ID card)
2
Quick verification
Our verification system checks your details in minutes
3
Order proceeds
Once confirmed, your order or consultation can proceed without delay
Your data is secure
This step ensures that prescriptions are always issued and dispensed safely, and that treatments are delivered to the right person. All data is encrypted and handled according to EU privacy standards.
ID Verification
Why is ID verification required?
EU and UK medical regulations require identity verification for prescription medications. This ensures your safety and guarantees that medications are dispensed to the correct person.
How it works
1
Place your order
Add your products to the cart and complete the checkout process as usual.
2
Verify your identity
Enter your national identification number in your account settings. The type of ID depends on your country (e.g. BSN, NINO, National Number).
3
Order confirmed
Once verified, your order is approved and processed for shipment to your address.
Accepted identification by country
Netherlands: BSN (Burgerservicenummer)
United Kingdom: NINO (National Insurance Number)
Belgium: National Number (Rijksregisternummer)
Germany: Steuerliche Identifikationsnummer
Other countries: local national ID number
Your data is safe
Your identification number is protected with the highest security standards and handled in full compliance with GDPR regulations.
Bank-level encryption
Auto-deleted after 6 months
Strictly confidential
Shared only with licensed pharmacy
You can manage your identification details at any time in your account settings under Verification.
Prescription Process
Two ways to get your prescription
Certain treatments require a valid medical prescription. At Transtoyou you have two ways to proceed:
Use an existing prescription
If your doctor has already prescribed your treatment, you can upload the prescription file during checkout. Our team will review it and approve your order quickly.
Request a new prescription
If you don't have a prescription yet, you can arrange a short online consultation with one of our doctors. During this appointment the doctor reviews your health situation, and if medically appropriate, issues a prescription that will be used directly for your order.
Once the prescription is validated, your medication is dispensed by a licensed pharmacy and shipped discreetly to your address.
Order & Shipping Process
With prescription medication
When your treatment requires a prescription, the following steps apply:
Prescription check
After upload or online consultation, your prescription is verified by our team
Pharmacy preparation
Once approved, your medication is prepared at a licensed pharmacy
Discreet shipping
Orders are sent in plain, unbranded packaging to protect your privacy
Delivery time
Depending on your country, delivery usually takes 2–5 working days across Europe
You will always receive a tracking code by email to follow your shipment. If your prescription is not approved, no medication will be sent and you will be informed immediately.
Order & Shipping Process
Without prescription
For non-prescription products, such as supplements, wellness products, or nutrition items, the process is faster:
Immediate processing
Your order is confirmed as soon as payment is completed
Warehouse handling
Products are packed and prepared for shipment without prescription checks
Fast shipping
Orders are sent in discreet packaging and shipped with tracking
Typical delivery
Depending on your location, delivery normally takes 2–4 working days within Europe
This allows you to receive wellness and nutrition products quickly and securely, without additional steps.
Payment Options
Secure payment methods
At Transtoyou, all payments are processed securely and must be completed before your order can be shipped or your consultation confirmed.
Visa
Mastercard
PayPal
Local Methods
Encrypted payments
All transactions are encrypted and processed immediately
Secure processing
No sensitive payment details are stored on our servers
Instant confirmation
You will always receive an email confirmation after successful payment
Note: Once your payment is received, your order moves directly to our doctors.
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Doctor Consults
Connect with licensed doctors through our secure and flexible online services. Choose the consultation format that suits your needs.
All consultations are conducted by licensed medical professionals and protected by doctor-patient confidentiality. Your health information is encrypted and secure.
Benefits of Online Consultations
No waiting rooms or travel time
Available from anywhere in Europe & UK
Flexible scheduling options
Licensed doctors with EU qualifications
Request a Prescription
Need a prescription without ordering a product? Complete a short medical questionnaire and a licensed doctor will review your request. If approved, your prescription will be issued for use at any pharmacy of your choice.
Note
If you order a treatment that requires a prescription, the medical review is already included. You only need this service if you want a standalone prescription.
New Prescription
Get a new prescription after a medical review by our licensed doctors.
€ 35,00
Repeat Prescription
Renew an existing prescription with a quick medical check.
€ 30,00
Select Product for New Prescription
Choose Your Option
Prescription Only
Get only the prescription. You can use it at any pharmacy to purchase the medication.
Price:
Recommended
Product + Prescription
Complete peace of mind: medical review, doorstep delivery, and a full refund if not approved.
If you prefer medical guidance before ordering a product, you can book an online consultation with one of our doctors. This is an optional step that gives you professional advice before you decide to proceed with treatment.
During the consultation you can:
Discuss your symptoms or health concerns
Ask the doctor about treatment options
Receive a prescription if the doctor finds it medically appropriate
Consultation formats available:
Video Call
Secure face-to-face consultation
Chat
Real-time text consultation
You choose a time slot that fits your schedule, and everything takes place online – no travel needed.
This service is designed for patients who would like to double-check their situation with a doctor before purchasing their treatment.
Share & Earn Points
Earn TTY Points by sharing content
Share quizzes, articles, treatments & products with your friends. When someone visits the page through your shared link, you earn 20 TTY discount points up to a maximum of 100 points per shared item!
How does it work?
1
Share content
Click one of the share buttons (Facebook, X, LinkedIn, or copy the link)
2
Friend clicks your link
Your unique tracking link is included automatically
3
You earn points!
20 points per unique visitor, up to 100 points per shared item
Points & Rewards
+20 points per visitor
Max 100 points per item
Unlimited items to share
Use points for discounts
Fair Play Rules
To keep the system fair for everyone, we have a few simple rules:
Only unique visitors count – clicking your own link doesn't work
Each visitor can only trigger points once per shared link
You must be logged in when sharing to earn points
Points are awarded instantly when someone visits your link
Privacy & Data
Your privacy matters. We use a secure hash of visitor data to detect duplicates – we never store actual IP addresses or personal information of visitors. All tracking is fully GDPR compliant.
All health information is only shared with professionals directly involved in your care, never sold and never used for marketing. Protected with advanced encryption and handled with full discretion.
Two-Factor Authentication
To protect your personal data, two-factor authentication (2FA) via SMS is required. Once enabled, you can securely access sensitive features such as viewing your files, using your diary, and placing orders.
